Shipping and Returns

Every Familiar Chapters order is carefully prepared before it begins its journey to you. Most orders ship for $10, and stickers for $1. Orders over $75 receive free shipping, because a little extra magic should never cost  extra to carry home.

Please allow 3-5 business days for your order to be processed before it makes its way to you. We currently ship throughout Canada and select destinations in Europe, excluding the EU. At this time, we are unable to ship to the United States but we hope to open that door in the future.

If something isn't quite right.

If you need to make a return, please reach out to hello@familiarchapters.com and we'll work through it with you. We want to make sure your experience with Familiar Chapters feels just as thoughtful as the package that arrives at your door. 

Please double-check your device model before ordering: we cannot accept returns for e-reader cases purchased for the wrong size due to the device option selected at checkout.